Terms of service
OVERVIEW
This website is operated by Cheapest Carpets. Throughout the website, the terms “we”, “us” and “our” refer to Cheapest Carpets.
Cheapest Carpets provides this website, including the information, products, tools and services available through it, subject to your acceptance of the terms, conditions, policies and notices stated on this website.
By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service, together with any additional policies or terms referenced on our website.
These Terms apply to all users of the website, including visitors and customers.
Please read these Terms of Service carefully before accessing or using our website.
If you do not agree with these Terms, you should not use our website or Services.
Any new products, features, services or tools introduced through our store may also be subject to these Terms.
We may update or replace portions of these Terms from time to time by publishing revised terms on our website.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or jurisdiction of residence, or otherwise legally permitted to use our Services.
You must not use our website, products or Services for any illegal or unauthorised purpose.
You must not violate applicable laws or regulations when using our Services, including intellectual property and copyright laws.
You must not transmit viruses, malware, worms or other harmful or destructive code.
A material breach of these Terms may result in restriction or termination of access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or restrict service where permitted by applicable law.
You understand that certain information, excluding protected payment card information, may be transferred across networks and technically adapted where necessary for transmission between devices or systems.
Payment card information is encrypted during transmission where processed through supported payment systems.
You must not reproduce, duplicate, copy, sell, resell or commercially exploit any part of our Service without our express written permission.
The headings used in these Terms are provided for convenience and do not affect their interpretation.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We aim to provide accurate and useful information on our website.
However, information may occasionally contain inaccuracies, omissions or outdated details.
Information on our website is provided for general purposes and should not be relied upon as the sole basis for decisions where additional or more current information would reasonably be required.
Historical information may be provided for reference purposes.
We may update or modify website content where appropriate and subject to applicable legal requirements.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change from time to time without prior notice, except where notice is required by applicable law.
Unless otherwise stated, displayed product prices do not include applicable delivery charges.
For eligible standard deliveries within the United Kingdom, Cheapest Carpets charges a flat-rate shipping fee of £25 per order.
For eligible standard deliveries within the United Kingdom, Cheapest Carpets charges a flat-rate shipping fee of £25 per order. The applicable shipping charge will be displayed at checkout before the customer completes the purchase.
The applicable shipping charge will be displayed at checkout before the customer completes the purchase.
We may modify, suspend or discontinue all or part of the Service where reasonably necessary.
Nothing in this section limits any rights that cannot legally be excluded.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively through our online store.
Our current rug collections include:
- Royal Heritage Collection
- Golden Flow Collection
- Geometric Luxe Collection
- Modern Texture Collection
Product availability and the products included within each collection may change from time to time.
Certain products may have limited availability and are subject to our Return & Refund Policy.
We make reasonable efforts to display product colours, designs, patterns, textures, photographs, measurements and other product information accurately.
However, the appearance of colours and textures may vary depending on the customer's device, screen settings, lighting conditions and display configuration.
Where permitted by law, we may limit sales to particular geographic regions or jurisdictions.
We may also apply reasonable quantity limits to orders where necessary.
Product descriptions, availability, specifications and prices may be updated from time to time.
We may discontinue products where appropriate.
Nothing in this section affects statutory rights relating to products that are faulty, incorrect, misdescribed or otherwise fail to meet applicable legal requirements.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse, limit or cancel an order where reasonably necessary and permitted by law.
This may include orders placed using the same:
- Customer account
- Payment method
- Billing address
- Shipping address
We may also restrict orders that reasonably appear to have been placed by unauthorised resellers or distributors.
If we modify or cancel an order, we may attempt to contact you using the email address, telephone number, billing details or shipping information provided with the order.
You agree to provide accurate and current order, billing and account information.
For eligible standard UK orders, a £25 flat-rate shipping fee per order applies unless otherwise stated during checkout.
For information about returns and refunds, please review our Return & Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools, applications or services that we do not directly operate or control.
Such tools may be provided on an “as is” and “as available” basis.
Your use of third-party tools may be subject to the third party's own terms, conditions and privacy practices.
You should review those terms before using third-party services.
Any future Services, features or resources introduced through our website may also be subject to these Terms unless otherwise stated.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
Third-party websites are not necessarily operated or controlled by Cheapest Carpets.
We are not responsible for evaluating or guaranteeing the accuracy, security, availability, content or privacy practices of independent third-party websites.
You should review the policies and terms of third-party websites before entering into transactions with them.
Questions concerning third-party products or services should normally be directed to the relevant third-party provider.
Nothing in this section excludes liability where it cannot legally be excluded.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you provide reviews, comments, suggestions, ideas or other content to us, you grant us permission, where legally permitted, to use such content for legitimate business purposes.
This may include:
- Editing
- Reproducing
- Publishing
- Translating
- Displaying
- Distributing submitted content
We are not required to compensate users for unsolicited submissions unless otherwise required by law.
We may reject, edit or remove content that we reasonably consider:
- Unlawful
- Abusive
- Offensive
- Defamatory
- Obscene
- Misleading
- Harmful
- Infringing of intellectual property rights
- In breach of these Terms
You must not submit content that violates another person's intellectual property, privacy or legal rights.
You must not impersonate another person or knowingly provide false information.
You remain responsible for content you submit.
SECTION 10 – PERSONAL INFORMATION
Our collection and processing of personal information are governed by our Privacy Policy.
Please review our Privacy Policy for details about how we collect, use, store, share and protect personal information.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Our website may occasionally contain typographical errors, inaccuracies or omissions.
These may relate to:
- Product descriptions
- Rug dimensions
- Colours
- Patterns
- Specifications
- Prices
- Promotions
- Shipping charges
- Delivery estimates
- Product availability
Our standard eligible UK shipping charge is currently £25 per order.
If an incorrect shipping amount, price or other information appears due to a technical or administrative error, we may correct that error subject to applicable law.
Where an error affects an order already submitted, we will handle the matter according to applicable law and our store policies.
Nothing in this section limits statutory consumer rights.
SECTION 12 – PROHIBITED USES
You must not use our website or Services:
- For unlawful purposes
- To encourage unlawful activity
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To harass, threaten, defame or unlawfully discriminate against another person
- To provide knowingly false or misleading information
- To upload viruses, malware or harmful code
- To unlawfully collect another person's personal information
- To spam, phish or otherwise misuse the website
- For fraudulent or obscene purposes
- To interfere with website or Service security
We may restrict or terminate access where these restrictions are materially violated.
SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that our website will always operate uninterrupted, error-free or without temporary technical issues.
We may temporarily suspend or restrict parts of the Service for:
- Maintenance
- Security
- Technical updates
- Operational requirements
- Other legitimate business reasons
To the fullest extent permitted by law, our website and Services may be provided on an “as is” and “as available” basis.
Nothing in these Terms excludes or restricts any consumer right, warranty, guarantee or liability that cannot legally be excluded.
To the maximum extent permitted by applicable law, Cheapest Carpets, its employees, contractors, suppliers, service providers and related parties will not be responsible for indirect or consequential losses arising solely from use of the Service where such liability may legally be limited.
This limitation does not apply where liability cannot lawfully be excluded or restricted.
SECTION 14 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify Cheapest Carpets and its relevant affiliates, employees, contractors and service providers against legitimate third-party claims arising directly from:
- A material breach of these Terms
- Unlawful use of our Services
- Infringement of another person's legal rights
This section applies only to the extent permitted by law.
SECTION 15 – SEVERABILITY
If any part of these Terms is found to be unlawful, invalid or unenforceable, that provision will apply to the fullest extent legally permitted.
Any unenforceable portion may be severed without affecting the validity of the remaining provisions.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or Cheapest Carpets.
You may stop using our website and Services at any time.
Where we reasonably determine that you have materially breached these Terms, we may restrict or terminate access to all or part of the Service where legally permitted.
Termination does not affect rights, payments, obligations or liabilities arising before termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service, together with other applicable policies and operating rules published by Cheapest Carpets, form the agreement governing your use of our website and Services.
Our failure to enforce a particular provision does not constitute a waiver of that provision.
These Terms supersede previous versions concerning the same subject matter unless otherwise expressly agreed.
Nothing in these Terms is intended to remove or unfairly limit consumer rights available under applicable law.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed and interpreted in accordance with the applicable laws of the United Kingdom.
Nothing in this section prevents customers from relying on mandatory legal protections available under applicable law.
SECTION 19 – CHANGES TO THESE TERMS
You may review the latest version of these Terms of Service on this page.
We may update or replace parts of these Terms where appropriate by publishing revised Terms on our website.
Where legally required, appropriate notice of material changes will be provided.
Continued use of our website following the effective date of updated Terms may constitute acceptance of those changes where legally applicable.
SECTION 20 – CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to Cheapest Carpets using the following information:
Business Name: Cheapest Carpets
Business Email: support@cheapestcarpet.com
Business Phone: +44 1744 25101
Business Address: 26 Oxford St, Saint Helens, WA10 2DL, United Kingdom